Accessibility Statement for New & Lingwood
At New & Lingwood, we are committed to ensuring that our website — www.newandlingwood.com — is accessible to everyone, including people with disabilities. We want all our customers to enjoy a seamless and inclusive shopping experience, regardless of the technology they use or any impairments they may face.
We are continuously working to improve the usability and accessibility of our website and aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible.
Accessibility Features on Our Site
To support accessibility, our website includes:
- Clear and consistent page structure with appropriate headings and semantic HTML
- Descriptive alt text for most images
- Keyboard navigability throughout the site
- Support for screen readers
- Sufficient colour contrast between text and background elements
- Responsive design for accessibility across devices and screen sizes
Ongoing Efforts
We recognise that accessibility is an ongoing process. We regularly review our site and digital content using a combination of manual testing and automated tools. Our internal teams and external partners work to identify and resolve accessibility issues as part of our development roadmap.
Limitations
Despite our best efforts, some areas of the site may still present accessibility challenges, such as:
- Third-party plugins or applications that we do not control
- Complex visual content such as embedded videos or interactive elements
- Occasional missing ARIA labels or dynamic content that may not be fully screen reader compatible
- We are working to resolve these issues and welcome your input to help prioritise fixes.
Feedback and Support
If you encounter any difficulty using our website, or if you have suggestions for how we can improve accessibility, please get in touch. We take accessibility feedback seriously and are committed to addressing any issues promptly.
Contact us:
📧 customerservice@newandlingwood.com
📞 +44 (0)20 7930 9980
📍 New & Lingwood
53 Jermyn Street
St. James’s
London SW1Y 6LX
United Kingdom
Thank you for visiting New & Lingwood. We’re committed to making our online presence as inclusive as our brand.